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Nationwide Servicing
24 Hour Support Line: +44 (0)3339 960978

About Us

Vital EV is the market-leading and award-winning ‘Whole Life Solution’ provider of ultra-rapid DC charging solutions. With a ‘world-class’ customer service record*, we are transforming customer expectations with the seamless installation of large-scale charging hubs with unrivalled uptime and availability.

*Net Promoter Score of +72.7, on a scale of -100 to +100. Nov 2023.  

Part of the Vital Group of companies, the business is led by a dynamic, innovative and experienced management team. With a specialist understanding of power engineering and the automotive sector, we enjoy a successful track-record in delivering large-scale and technically complex project installations to an ever-growing customer base of EV users.

Head-quartered in Coventry, with a National Operations Centre in Chester, our value proposition is further differentiated by our well-established nationwide field service capabilities, maximising our customers’ charger uptime and availability through planned preventative maintenance programmes and service response guarantee’s that you can trust.

Whether you’re looking for a rental solution or wish to build your EV infrastructure capability, Vital EV can tailor a solution that meets your needs.

The Four Step Process

Whole Life Solutions

Site Survey & Design

Site Survey & Design

Our business development team will determine your current and future charging requirements while our engineers carry out a site survey to create a bespoke and future-proof charging solution.

Installation & Commissioning

Installation & Commissioning

Overseen by our project management team, our OEM-approved engineers will install and commission your chargers, and connect them to our remote monitoring software Occulus.

Repair & Maintenance

Full Life Maintenance

Regular Over-The-Air (OTA) updates and on-site maintenance to OEM standards is the key to keep your chargers charging and vehicles moving.

Service Level Agreements

Unrivalled Support

If an issue occurs, our networks team are immediately notified and will remotely access your charger to resolve the issue. If needed, we offer on-site response in as little as 4 hours.

Get Started Today

Got a question? Our EV charging experts are always happy to help.

Contact us to learn more about our wide range of flexible EV charging solutions.

Testimonials

What People are Saying About Us

"Keeping our electric bus fleet running smoothly is paramount. Vital EV not only excels in installing EV chargers but also in the vital aspect of servicing and maintaining the charging infrastructure. Their proactive approach to regular maintenance ensures our charging stations are always in optimal condition. This reliability minimizes downtime and keeps our operations running seamlessly. The peace of mind that comes with knowing Vital EV is on top of maintenance is invaluable to our fleet management. They truly go the extra mile to keep our EV charging infrastructure in top-notch shape."

Pete

"Working in fleet management, I understand the importance of efficient and reliable EV charging infrastructure. Vital EV came through for us in a big way. Their expertise in EV charger installation is unmatched. They seamlessly integrated charging stations into our fleet depot, ensuring our electric buses are always ready to hit the road. The team's attention to detail and dedication to uptime is commendable. Vital EV is our trusted partner in electrifying our bus fleet, and I couldn't be more satisfied with their service."

Alexis

"Vital EV exceeded my expectations with their exceptional service. From the moment I contacted them, I was impressed. The installation process was smooth, and the team's professionalism was evident throughout. They left no stone unturned in ensuring that our EV chargers for the business fleet was installed flawlessly. I highly recommend Vital EV for their expertise and commitment to customer satisfaction."

Jason

Leading Brands Collaborating with Vital EV

Supplier brands we work with

AlpitronicKempowerHelioxAutelEnelion

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Find out more about our Commercial, Public and Residential EV Charging services today.