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Nationwide Servicing
24 Hour Support Line: +44 (0)3339 960978

The Four Step Process

Whole Life Solutions

Site Survey & Design

Site Survey & Design

Our business development team will determine your current and future charging requirements while our engineers carry out a site survey to create a bespoke and future-proof charging solution.

Installation & Commissioning

Installation & Commissioning

Overseen by our project management team, our OEM-approved engineers will install and commission your chargers, and connect them to our remote monitoring software Occulus.

Repair & Maintenance

Full Life Maintenance

Regular Over-The-Air (OTA) updates and on-site maintenance to OEM standards is the key to keep your chargers charging and vehicles moving.

Service Level Agreements

Unrivalled Support

If an issue occurs, our networks team are immediately notified and will remotely access your charger to resolve the issue. If needed, we offer on-site response in as little as 4 hours.

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EV Charger Installation and Support

Our engineers will be with you throughout your charger installation, from the initial site survey right up to the charger commissioning.

A detailed site survey will be conducted before anything is designed for your business. This gives us the information needed to create a bespoke solution that is also future-proof as your needs grow. Our engineers will take the bespoke designs and install and commission the charging stations at your location. They will then be on hand to provide your servicing and maintenance needs.

If we cannot fix any issues that occur remotely, we will send one of our experienced engineers to the site in as little as 4 hours to ensure as little downtime as possible.

OEM Approved Engineers

An OEM-approved engineer is a professional certified by the Original Equipment Manufacturer (OEM) to work on their products. This certification ensures the engineer has received the necessary training and knowledge to install, maintain, and repair equipment according to the manufacturer’s standards. OEM approval guarantees that the engineer adheres to the highest quality and safety protocols, providing reliable and efficient service for the OEM’s products. This is important for maintaining warranty validity and optimal equipment performance.

Vital EV engineers are OEM approved for all the manufacturers we work with. Being OEM approved offers many advantages. It ensures engineers meet high-quality standards and have specialised training in installing, maintaining, and repairing specific EV chargers. As a result, their expertise guarantees reliable performance and adherence to safety protocols, minimising risks. Additionally, using OEM-approved engineers helps maintain the validity of equipment warranties, protecting your investment. Overall, these benefits enhance your EV charging equipment’s reliability, safety, and longevity.

EV Charger Service Engineers

Choosing Vital EV for your electric vehicle charging needs brings significant cost reductions. Our OEM-approved EV charger engineers ensure reliable installation and maintenance services for electric car chargers and EV charging points. Our expert team provides reliable and efficient setups that maximise performance and longevity. Trust Vital EV for high-quality electric vehicle charging solutions that save you money in the long run. We work with all industries and sectors, including commercial EV charging and charging for Electric trucks and buses.

Got a question? Our EV charging experts are always happy to help.

Contact us to learn more about our wide range of flexible EV charging solutions.

Testimonials

What People are Saying About Us

"Keeping our electric bus fleet running smoothly is paramount. Vital EV not only excels in installing EV chargers but also in the vital aspect of servicing and maintaining the charging infrastructure. Their proactive approach to regular maintenance ensures our charging stations are always in optimal condition. This reliability minimizes downtime and keeps our operations running seamlessly. The peace of mind that comes with knowing Vital EV is on top of maintenance is invaluable to our fleet management. They truly go the extra mile to keep our EV charging infrastructure in top-notch shape."

Pete

"Working in fleet management, I understand the importance of efficient and reliable EV charging infrastructure. Vital EV came through for us in a big way. Their expertise in EV charger installation is unmatched. They seamlessly integrated charging stations into our fleet depot, ensuring our electric buses are always ready to hit the road. The team's attention to detail and dedication to uptime is commendable. Vital EV is our trusted partner in electrifying our bus fleet, and I couldn't be more satisfied with their service."

Alexis

"Vital EV exceeded my expectations with their exceptional service. From the moment I contacted them, I was impressed. The installation process was smooth, and the team's professionalism was evident throughout. They left no stone unturned in ensuring that our EV chargers for the business fleet was installed flawlessly. I highly recommend Vital EV for their expertise and commitment to customer satisfaction."

Jason

Supplier brands we work with

AlpitronicKempowerHelioxAutelEnelion

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Frequently Asked Questions

What does an OEM-approved engineer mean?

Why is a detailed site survey necessary?

How long does it take to install an EV charger?

What happens if there’s an issue with the charger?

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Find out more about our Commercial, Public and Residential EV Charging services today.