Service & Maintenance
At our Vital EV, we understand the importance of reliable and efficient EV charging stations for your business. That’s why we offer customised service and maintenance plans that ensure the seamless operation of your EV charging solutions and electrical infrastructure throughout the year.
Our experienced team works closely with you to develop a service plan that meets your specific needs. Our bi-annual maintenance plan includes two service inspections each year, with a major and minor service alternated. If you require more extensive coverage, we can schedule service visits on a weekly, monthly, or quarterly basis, tailored to your requirements.
We offer a comprehensive range of maintenance plans and programmes, covering EV charging station maintenance and repair, to provide you with complete peace of mind. Our team of experts is always available to provide technical support, and you can contact us at any time to report faults, discuss problems, or seek technical advice on your EV charging equipment.
Whether you are an EV driver or an electric vehicle fleet operator, we provide annual maintenance services for all types of EV charging points. We offer a range of maintenance and repair solutions for your EV charging station and electrical infrastructure to ensure that your assets are in top condition and function reliably all year round.
Professional Technical Support
Our expert team comprises skilled professionals who are always available to provide technical support whenever you need it. We understand that issues with EV charging equipment can arise at any time, and our team is always ready to assist you. We provide a prompt and responsive service to ensure that your charging infrastructure is operational as quickly as possible.
Once we agree on a service and maintenance program, you can contact us at any time to report a fault, discuss problems, or seek technical advice on your EV charging equipment. Our team has extensive experience in the maintenance and repair of EV charging stations, and we can provide you with the necessary technical support to help you resolve any issues you encounter. We will work with you to diagnose the problem and provide you with the appropriate guidance to get your charging station up and running again.
We operate 24/7 across the UK to ensure that you receive the support you need, whenever you need it. Our emergency response team is always ready to send an engineer to your location should an issue arise. Our technicians are highly trained and equipped with the latest tools and equipment to provide you with a fast and efficient service.
Our team take pride in our commitment to providing high-quality maintenance and repair services for EV charging equipment, dedicated to ensuring that your charging infrastructure is operating efficiently and effectively and allowing you to provide your customers with a reliable and convenient charging experience.
Want to find out more about our services and how we can help you keep your EV charging solutions running smoothly?
We provide a range of Service Level Agreements tailored to your needs, ensuring that you have peace of mind when it comes to the maintenance and repair of your EV charging points. Trust us to keep your EV charging station and infrastructure in optimal condition, allowing you to provide EV drivers with reliable electric vehicle charging services. Contact us today to schedule your annual maintenance and keep your EV charging solutions running smoothly.
Frequently asked questions
We recommend a bi-annual maintenance plan, which includes two service inspections per year, with a major service and inspection on one visit and a minor service on the other. Depending on your specific requirements, we can also schedule service visits weekly, monthly, or quarterly.
Our maintenance services include thorough inspections, cleaning, firmware updates, and repairs as needed to ensure that your EV charging station is operating efficiently and reliably.
Yes, we operate 24/7 throughout the UK, and our emergency response team is always on standby to dispatch an engineer to your site in case of an emergency.
Once we agree on a service and maintenance program, you can contact us at any time to report a fault, discuss problems, or seek technical advice on your EV charging equipment.
We offer a range of Service Level Agreements to meet your needs, ensuring that you have complete peace of mind when it comes to the reliability and dependability of your EV charging infrastructure.
Simply contact us to discuss your requirements, and our experienced team will work with you to design a service plan that fits your business needs.